Helped me buy and sell homes
This will be the first negative review I have ever written but after the treatment I received it is definitely warranted. Celia represented both me, the buyer, and the seller. I tried to make this transaction as easy as possible for Celia as there was no contingencies. Meaning, no appraisal, financing, home inspection, termite or repairs contingencies. I literally only needed Ms. Bush to write a contract, be kind and then to see her at closing. I didn’t even ask her to show me the property. Supposed to be easy right? Unfortunately, not. We only had 2 phone calls. The first conversation Ms. Bush was rude, condescending, negative and borderline hateful. I tried very hard to overlook this behavior and assumed she was having a really bad day and wanted to give her the benefit of doubt. The second and last phone conversation happened on closing day. I called her due to a negative text message I received from her that morning. The phone call was the most hateful phone call I have ever had. The gist of the text and the anger from Celia was because I got an in-bank loan and didn’t advise her because she thought I was paying cash. I explained after discussing with my CPA that it was in my best interest to have a loan on this investment condo for tax purposes. There were zero closing delays, zero inspections, and I do not have to get someone’s permission on how I spend or invest my money.I told her at least 10 times during that call that she will not speak to me like this. I then advised I was not going to go to closing with how she has treated me. She hung up on me. Since I own several condos in the same complex – I spoke with the seller and advised that I wouldn’t be closing due to how Celia treated me. They weren’t pleased and advised that Celia called them that morning very angry with me because of me getting a loan. It was advised that Celia disclosed certain personal finances with the seller. So not only did I get treated horribly, she breached personal information. I decided to proceed with the transaction after talking with the sellers a few times. Honestly, if it wasn’t for the sellers kindness, I would of backed out completely but felt this isn’t their fault and I didn’t want them to be punished.I will enumerate my experience with Celia:*The contract closing date wasn’t correct as I asked for a closing date a few days longer (via text) but Celia selected a quicker closing date. I didn’t say a word about it but at that point – I could tell Celia’s attention to detail was flawed. *Celia’s attitude in the only 2 phone calls I had with her were the most unprofessional, unkind, disrespectful and flat-out hateful person, I have ever had to deal with. Her ego and arrogance are so bad I cannot put into words.*It was clear the world needed to revolve around her and any perceived inconvenience she would go on the attack. *My personal finances were disclosed to the seller therefore breaching any confidential trust*Celia also lied to the sellers about an alleged appraisal appraising for a substantial amount more than the contract price. Which is completely untrue. *No remorse with how I was treated*Didnt bother setting a closing time for me. She sent me a text to call and do it. *Me, the buyer, and the sellers spoke to her broker about this. Tom, the broker, seemed to be a decent guy and this review shouldn’t be a reflection of his brokerage since Celia is an independent contractor (IE Realtor) and not a true “employee.”Had Celia treated me with kindness, I would of certainly entertained purchasing more properties with her but her instead I am letting everyone know what type of person she is. I have bought and sold over 50 properties in the last 10 years. So kindness could of went a long way in procuring future business. Since this was such an easy transaction for a Realtor, this should have been a happy, joyous, easy process. Instead, I had to endure a very unkind person that cannot take accountability. I never met Celia face-to-face. Never had a final walk thru. No closing gift. I didn’t even see her at closing. No thank you, nothing. I think at a minimum she owes a truly heart-felt apology for her heinous behavior. Celia was one of the worst business interactions I have ever had. For anyone reading this, I would look elsewhere to do your business.